Frequently Asked Questions
About Computer Repair Services
How long to repairs usually take?
Your problem should be diagnosed within 10 minutes which will allow us to inform you how long the repair will take. If it's a straightforward repair then we can usually have it fixed within another 10 minutes. Please note that not all jobs are as straightforward as this and may require longer diagnosis and repair.
What if a repair is not possible?
We operate on a No Fix, No Fee basis so there will be no charge if we cannot solve your problem. We will also fully inform you what the problem is and what is preventing us from making the repair and let you know the best way forward, whether that's a new part or a new machine.
Do I need to bring my computer to your office?
Any and all hardware repairs will need to be completed at our office workshop. You can drop off your machine to us or if you live within 10 miles of Chalgrove then we can collect it from you and deliver it back once completed. If the problem can be solved by us remotely then we can do this also.
How can I book your services?
Feel free to give us a call at anytime on 0330 44 55 365 or fill out the form at the top of this page and we will call you back at the soonest possible time.